General Terms of Business

Initial consultation:
Service offer:

Contract / execution terms:

Contract and General Terms of Business for enterprises only
contact by telephone, 30-minute initial consultation
only to enterprises, as defined in Section 14 of the German Civil Code (BGB) or similar, following a needs assessment

German language, agreements in writing, German law. Contract term: 1 calendar year; optional: 1 – 3 months for projects

Contract extension:
Notice period:
Place of jurisdiction:

automatically by 1 year if not cancelled in writing by the agreed deadline
3 months before the end of the respective contract period; optional: shorter
Wiesbaden, Germany

Prices / remuneration:

depending on the type of service, contract duration, qualification Orientation on BDU e.V. price list; no fixed tariffs


fees on timesheet basis in all areas (including special work); Payroll accounting charges per payslip (unit price)

Time unit:

15 minutes per service item

Minimum order value:

from net 500 € / month or net 6,000 € / year

depending on type, level of difficulty, scope. Availability online: in Germany and across EU-27

Call back:
Delivery / Form of delivery:
Term of delivery:

depending on the Service Level Agreement
online: 7/5 Service (hours / working days)
Callback service across EU-27
electronic format (lists, documents, work results)
monthly, by agreed deadline; optional: weekly
Due in advance; optional: Payment term according to written agreement
legal warranty obligations; optional: additional insurance

  1. General terms

This document sets out the terms and conditions of a legally binding agreement between you and RBO Rechnungswesen Beratungs- und Outsourcing GmbH (hereinafter referred to as “RBO”). By accessing and/or using this website, you confirm that you have read, understood and accept these terms and conditions. You also agree that you shall comply with all applicable laws and regulations. If you do not agree to these terms, you must not use this website. If you fail to observe the terms and conditions and/or notices on this website (e.g. fail to respect copyright notices), you shall automatically lose all rights granted to you hereunder and you must promptly delete all copies of downloaded material in your possession or under your control. We reserve the right to block users and/or delete their account if they fail to observe applicable rules (e.g. user behavior involves any risk of operational disruption, damage to brand reputation or goodwill of RBO).


  1. Right to modify content

RBO reserves the right to change or update these terms of use and other information and data contained on this website at its sole discretion, at any time, without prior notice. This also applies to improvements or changes to programmes, services, and other offers described on this website. RBO also reserves the right to make modifications to the website at any time, and to add, change or remove individual services listed on the website. RBO shall have no liability for the unavailability of the website.


  1. Special liability exclusions

The contents of the website were compiled with due diligence. Nevertheless, RBO shall not be liable for the accuracy, topicality or completeness of the information on this website. Before making any decisions in connection with services or other matters described on this website, make sure you check the accuracy and completeness of the information. Certain text sections on this website may have been written in languages other than German or English. Those are likely to have been translated by a person or software program without being reviewed. The translations are provided for convenience only, and RBO shall take no liability for the accuracy or completeness of such translations, whether those were created automatically or manually.

  1. Confidential information

Any information and data shall be regarded as confidential only if encrypted before being sent or if sent via your account in RBO Customer Center (“KC”) . All information sent to us otherwise shall be deemed NOT confidential, and we hereby ask you to refrain from sending us such information. By sending us any information or materials (with the exception of copyrighted material), you automatically grant RBO an unlimited and irrevocable right to use or process them for any purpose. You also consent that RBO shall be free to use any ideas, concepts, know-how, and techniques that you provided, for any purpose.

  1. Validity

With the exception of generally valid information and service descriptions, certain statements on this website may be  statements pointing to the future. They may involve risks, uncertainties and other factors that may lead to results, acts or events, significantly different from those expressed or implied in these statements. Liability for such statements is expressly excluded.

The information and materials that RBO publishes on the Internet may contain references or cross-references to RBO programmes, benefits and services that may NOT be announced or available in your country. Such references do not imply RBO’s intention to announce or make these programs, benefits or services available in your country. Please contact your local RBO office and we will be glad to inform you about the availability of these programmes, benefits and services.


  1. Miscellaneous

Disclaimer contents shall prevail over the provisions of terms of use. German law shall be applicable, and the place of jurisdiction shall be Wiesbaden, Germany.

Last updated – version : 1.01.12/2010